The client is an organisation dedicated to creating a meaningful impact for its clients, employees, and the communities it serves.

With a strong commitment to being a force for positive change, its initiatives aim to address significant societal challenges and foster a better future. The organization's efforts focus on guiding clients toward purpose-driven growth while embedding practices that promote equity, inclusivity, and sustainability in business operations.

At Cloud Bridge Recruitment Services, we are assisting in hiring fifteen (15) Site Reliability Engineers (SREs) who will be instrumental in maintaining the performance and reliability of essential services. Your skills will help connect development and operations, ensuring a scalable, robust, and responsive infrastructure.

This position emphasizes solid system architecture and design, with a focus on core SRE practices such as Service Level Objectives (SLOs), Service Level Indicators (SLIs), and minimizing operational toil. You will work closely with diverse teams to enhance system reliability while promoting a culture of continuous learning and accountability.

This role will be based in Kuala Lumpur, Malaysia (work permit will be provided to successful candidates outside of Malaysia).

Key Responsibilities

• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

Qualifications

• Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
• Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
• Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
• Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Familiarity with networking concepts and effective troubleshooting techniques.
• Excellent problem-solving abilities and a proactive approach to operational challenges.
• Ability to work independently while effectively collaborating within a team environment.

Essential Skills

• Familiarity with monitoring tools and performance optimization techniques.
• Experience in scripting or automation for system administration tasks.
• Knowledge of networking concepts and troubleshooting methodologies.
• Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization. 

Remuneration

• Salary range: 9K – 11K MYR (Malaysia Ringgit) per month for 2-4 years experience candidate.
• Salary range: 7K – 8K MYR (Malaysia Ringgit) per month for a 1-2 years experience candidate.